Complaints procedure

If you wish to register a complaint, please write to or telephone 01261 818356  A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at or by contacting them on 0800 0234 567.

Contact us today: 01261 818356 or

11 Skene Street, Macduff, Aberdeenshire, AB44 1RL